Property Manager

Overview

Embark on an exciting journey with the UK's leading independent property services group as a Property Manager in Hanley. Experience the thrill of diverse challenges every day, playing a pivotal role in delivering outstanding service to landlords and tenants alike. Dive into a role where resilience is valued, and be part of an ever-evolving environment.

Reference: Indpm

Compensation & Benefits

Salary: £27,844 up to £33,500 OTE dependent on experience

• Basic salary range: £20,000 to £27,500 per year, dependent on experience
• Additional £6,000 earnings expected through uncapped commission and additional earnings

Additional benefits:

• Company car
• Company smart phone for completing role-related tasks
• Career progression opportunities
• Industry-leading training
• Earn a nationally recognised qualification (inc. ARLA)
• 24/7 access to our Employee Assistance Programme, providing support with mental health, legal issues, and much more
• Eye care
• Up to £500 for each successful Employee Referral you make
• 30 days' annual leave (includes bank holidays; day in lieu if you work a bank holiday)
• Company Pension Scheme

Working Hours

• Weekdays: 08:30–18:00
• One in every four Saturday: 09:00–17:00 (with a day-in-lieu)

Responsibilities

• Booking and conducting property inspections
• Negotiating tenancy extensions and/or renewals
• Co-ordinating with contractors to manage maintenance and/or repair issues at properties
• Deposit returns
• Resolving rental arrears
• Processing eviction requests
• Ensuring properties meet all regulatory health and safety standards
• Building and maintaining strong relationships with landlords and tenants
• Managing complaints
• Completing all check-in and check-out procedures, including full inventory reports

Training

Enjoy several days of training at the Spicerhaart Learning & Development Centre:

• Purpose-built training location
• Industry-leading training delivered through one-to-one and group sessions
• Day-to-day learning led by industry experts
• Fully-paid hotel stay for the duration of your training (dependent on your travel distance to our Head Office location)
• Breakfast, lunch and an evening meal provided during your stay

Requirements

Experience & Skills:

• Minimum 1+ years' previous experience in a Property Manager role
• Outstanding customer service
• Good telephone manner
• IT skills

Driving:

• Must hold a valid Full UK Driving Licence for a manual car
• We cannot accept automatic-only licences at this time

Legal Requirements:

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)

Documentation needed:

• Passport or Birth Certificate (proof of right to work in the UK)
• Proof of Address
• National Insurance
• Drivers Licence Check

Application Process

You may be required to interview via video call at some point(s) in the application process.

Additional Information

Employee Assistance Programme: Offers up to six sessions of support and guidance, via telephone.

Eye care: Company financial commitments to annual eye tests and glasses are subject to the terms stated in the company Eye Test Policy.

Employee referrals: Subject to the terms stated in our Employee Referral Scheme.

Armed Forces Covenant: Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. Visit: https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities: Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

If you have a disability or special need that requires accommodation, please let our Talent Team know and we will be happy to assist to the best of our ability.

To All Recruitment Agencies: Spicerhaart does not accept speculative agency CVs. Please do not forward CVs to the Talent Team, Spicerhaart employees or any other company location. Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.