Global Training & Development Manager

About Bausch + Lomb

Bausch + Lomb (NYSE/TSX: BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world—from the moment of birth through every phase of life. Our mission is simple, yet powerful: helping you see better, to live better.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives. Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe. We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

Objective / Purpose of Job

The training manager will be responsible for the development, planning and execution of global internal training. Measuring the impact of education and reporting metrics accordingly.

Developing and empowering regional field trainers (seeDS) network, supporting their development to effective delivery local education to an established high standard.

Main Activities / Responsibility Area

• Design, develop and deliver technical training programs for end-user, tenured employees, newly hired employees, partners and distributors:
• Self-study guides and e-learning modules
• Train-the-trainer supporting materials
• Classroom materials
• Formal certification process
• Evaluate effectiveness of programs

• Management, training, coaching and development of regional training network (seeDS), providing proactive feedback and ongoing assessment.

• Apply adult-learning techniques to improve the overall effectiveness of training delivery.

• Create and maintain training materials, including manuals, presentations, and e-learning modules.

• Assess technical training needs of the sales team and measure competency through feedback, revalidation skills testing and performance metrics; adjust programmes as necessary to meet evolving business requirements.

• Coordination of standardised onboarding training for new team members across the regions.

• Be the leader for all technical product training needs and programs primarily for Sales Reps, Distributors and Partners.

• Determines future course offerings to improve the technical knowledge of employees and to satisfy the customer demand for advanced knowledge.

• Train trade show participants so that they are knowledgeable on all products.

Competencies

• 5+ years of ophthalmic experience, good technical knowledge with the ability to break down and simplify complex activities.

• Training experience, positive, with an understanding of adult learning principles.

• Ability to motivate and influence peers.

• Significant experience in the medical device industry (Sales and/or Marketing).

• Experience within a multinational organization / multi-cultural experience.

• Strong presentation and influencing skills.

• Efficiency & Responsiveness.

• Autonomy, Initiative.

• Professional approach to time, costs and deadlines.

• Drive, high energy, maturity, and ability to work under pressure and deliver results.

• Strong personal management skills including time management, workload prioritization, responsiveness, multi-tasking and flexibility.

• Customer oriented.

Mindset / Behaviour

• Initiative skills

• Solution maker / Self Starter

• Positivity

• Adaptability, Autonomy

• Real attraction for multi-cultural relationship

• Transparency

• Confidentiality

• Team player

Travel Requirements

This position will require business trips (40/50%).

Commitment to Diversity and Inclusion

We are committed to creating a diverse and inclusive workplace. We welcome applications from all individuals, regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other characteristic protected by law. We believe in providing equal opportunities for all employees and applicants, and we strive to create an environment where everyone can thrive and contribute to our success.